Refund Policy

Last updated: July 27, 2026 · Swava.ai

30-day money-back guarantee. We offer a 30-day money-back guarantee on all one-time Business-in-a-Box packages (POD Starter, Digital Launch, and Full Combo). If you are not satisfied, email [email protected] within 30 days of purchase for a full refund.

What is covered

One-time Business-in-a-Box packages: POD Starter, Digital Launch, Full Combo.
Contact support within 30 days from your checkout email.
We may first offer a revision or replacement; if we cannot make it right, we refund.

Monthly plans

Optional monthly plans can be canceled before the next billing period. Future charges stop after cancellation.

Safety & results

Paid ads stay blocked by hard safety rules.
Etsy publishing stays off.
Publishing and deployments require human-in-the-loop (HITL) approval.
Results vary. Swava does not guarantee income, sales, platform approval, or ranking.

How to request a refund

Email [email protected] from your checkout email.
Include your product tier, order email, and reason.
We review, revise/replace if appropriate, or process the refund.